We offer a 12-month warranty on almost all computers. The warranty can be extended to 24 months with additional fees of about 10% of the cost of the computer. Also, we can offer a maximum discount of 10% by reducing the warranty to 6 months.
Orders are usually delivered and processed within 1-5 business days of the order, depending on the complexity of the order and the speed of the mail. All electronic devices are packed in boxes that protect against shocks and falls.
According to the European Union and Finnish Sales Act, the customer has a 14-day right of return and exchange if you do not like the quality of the product. In these situations, within 14 days of receiving the product, the customer must immediately notify us by email, call or letter. In the event of a warranty situation, in the event of a sale or return of the product within the 14-day return policy, the customer will pay for the return of the product. In these situations, only the value of the product purchased will be refunded to the customer, postage will not be refunded. That is, we do not reimburse any travel expenses. In connection with the return, the customer also pays the order processing costs if the customer pays for the order by credit card or through financing (eg Collectror, Flexibility, Everiday). If the customer pays by debit card, bank transfer or cash, the processing fee will not be charged.
By ordering our products, you accept these terms.
Sincerely, Uskonnen Oy